If the envelopes are placed in landscape orientation, they will not feed properly.Ĭheck5 Confirm that the media type and the paper size settings correspond with the loaded paper.Ĭheck6 Make sure that there are not any foreign objects in the rear tray. Once you have prepared the envelopes, load them in portrait orientation. When printing on envelopes, refer to Loading Paper, and prepare the envelopes before printing. Align the paper stack against the right side of the rear tray and slide the paper guide so that it just touches the left edge of the stack.Ĭheck3 Check to see if the paper you are printing on is not too thick or curled.Ĭheck4 Make sure of the following when you load envelopes. When you load the paper, load the paper with the print side facing UP. In such cases, reduce the sheets of paper you load at a time to less than half of the paper load limit.Īlways load the paper in portrait orientation, regardless of the printing orientation. Click the Maintenance tab and click Roller Cleaning. However, proper feeding of paper may not be possible at this maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature and humidity). Right-click the icon of the printer for paper feed roller cleaning, and select Properties from the displayed list. When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
When loading two or more sheets of paper, align the edges of the sheets before loading. Paper Does Not Feed Properly/"No Paper" Error OccursĬheck2 Make sure of the following when you load paper.
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